Support
Can I import a clothing photo from another app?
Use a clothing photo you own or have permission to use. Share it to Closetry from Photos, Safari, or a shopping app, then open Closetry to review it. Try-On uses your model photo, not the person in an imported outfit photo. AI previews are approximate; details and fit may differ.
A photo found the wrong things
Detection works best on clear, well-lit photos with the garment filling the frame. At the confirmation step, uncheck anything that isn't a real garment — nothing is created without your OK.
A cutout doesn't look right
Use Redo on the review card — you can add a direction like "preserve the original zipper." You can also adjust background cleanup locally with a slider. A delivered regeneration uses another piece credit; a failed or undelivered result does not. Local cleanup does not use a credit.
Modeled photos take a while
A "See it on you" photo can take a minute or two. You can browse other screens while it works; the app keeps the request's status and shows the result when it is ready. Only one Try-On runs at a time. If the app becomes inactive or the phone locks, return to Closetry to check its status. Completion time depends on your connection and the AI service.
How the free plan works
Free includes 12 lifetime AI piece generations and one lifetime Try-On. Pro includes 20 piece generations and 6 Try-Ons per calendar month, with monthly or yearly billing. Studio includes 100 piece generations and 30 Try-Ons per calendar month, with monthly billing. Included monthly allowances do not roll over. Manage subscriptions in Apple Account settings.
Can I get more credits before the next reset?
Paid members can open You → Extra credits. Small Boost adds 10 piece credits and 3 Try-On credits; Big Boost adds 30 piece credits and 10 Try-On credits. Purchased credits do not expire and are used after your included allowance. Local prices are shown before purchase.
Does Skip use a credit?
A usable AI image delivered to the app counts, even if you choose Skip or do not save it. Failed or undelivered images do not count. Your saved closet and looks remain available if a subscription ends.
Restore a purchase
You → Upgrade to Pro, Closetry Pro, or Closetry Studio → Restore purchases, signed into the same Apple Account. This restores an eligible subscription. If an extra-credit purchase could not finish delivery, open You → Extra credits and use the retry option. Contact support if a purchase appears in Apple's history but your access or credits are missing.
Export or delete your data
You → Privacy & data: export your whole closet as a ZIP, or delete all local data — including your model photo — permanently. Pseudonymous server usage counters remain so free and subscription allowances cannot be reset by reinstalling.